EMPLOYEES’ PERCEPTION AND ATTITUDE TOWARDS CHANGE MANAGEMENT STRATEGIES: A STUDY OF CAMEROON OPPORTUNITY INDUSTRIALIZATION CENTER, BUEA AND ENERGY OF CAMEROON, DOUALA
By: Mponge Thelma Sone | Department of Business Studies | Strategic Human Resource Management
This study seeks to appraise the factors that influence employees’ perception and attitudes towards change management strategies in an organization with special reference to organizations in Cameroon, namely; Energy of Cameroon (ENEO) and Cameroon Opportunity Industrialization Centre(COIC). Both primary and secondary data were used for the study. The primary data was collected through random sampling technique using questionnaire and interviews. The sample size for the study was 109 respondents. Secondary data for the study was collected from books and organizations archive’s. Data was analysed using the descriptive approach and presented on bar charts, tables, and percentages. The study found that leadership role, communication patterns and involvement are important determinants of the employees’ attitude towards change management strategies. The results will help management identify and readjust where there are gaps. It can also be used as a way of promoting positive attitude towards change in the organization because employees’ perceptions are considered. Further research can be conducted in the area of employee perception and its influence on the organizational productivity. The study recommends that there is need for the Management of ENEO to improve on communication lines between employees and management and also provide training ahead of time to accompany a change in the organization, while the Management of COIC needs to make use of external companies that have a system of getting employees perceptions on change management approaches for evaluation
Key words: Leadership, communication, involvement, participation, perception and change.