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СНПЧ А7 Курск, обзоры принтеров и МФУ

FACTORS INFLUENCING JOB SATISFACTION ON EMPOYEES OUT-PUT. THE CASE OF THE TOLE TEA ESTATE AND THE BUEA COUNCIL

By Lakbub Judith Nalem | Department of Business Studies | Strategic Human Resource Management

ABSTRACT

This study attempts to contribute to the discourse on the influence of human resources to organisational performance. The aim of this study was to investigate the factors that influence employees’ job satisfaction in the Tole Tea Estate and the Buea Council. A four-section survey questionnaire was used to collect data from a total of 100 employees randomly selected from the Tole Tea Estate and the Buea Council. Descriptive statistics was used to analyse the determinants of job satisfaction. The findings indicate for Tole Tea Estate that company policies, career advancement, interesting work, sense of achievement, and recognition were successively the main job satisfiers. The job satisfiers for Buea Council were recognition, career advancement, sense of achievement, and company policies. The study concluded that the level of employees’ job satisfaction in the Buea Council and the Tole Tea Estate was similar with a mean score on 5 of 2.7 for the Buea Council and 2.6 for the Tole Tea Estate. Also, Buea Council had 55.3percent for the level of enthusiasm and moral towards their job and organisation, while the Tole Tea Estate had 54.8 percent. The key dis-satisfiers for both the Buea Council and Tole Tea Estate were the lack of motivation, no fringe benefits and poor remuneration. Accordingly, it was recommended for Buea Council that employees should be praised and acknowledged as individuals or teams to any work done to achieve organisational goals and values. Career path-goals should be clearly defined and vigorously pursued. Management should organise seminars, conferences and workshops for the employees to enhance their expertise. For Tole Tea since poor working condition was a key challenge, it was recommended that employees in the field department should be provided with shelters in the various fields where they can take refuge during very harsh weather conditions such as rain. Also, protective clothing such as; boots, quality rain coats and hand gloves should be provided, employees in the factory department should be provided nosepieces; helmets, overalls and good quality shoes. These will improve the working conditions of the employees. Download 

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